The majority of urgent faults can be solved by telephone and remote diagnosis, which keeps costs down.

Remote Maintenance

Stefan Heindl
Phone: +49 (0) 8075 916-554
E-Mail: s.heindl(at)somic.de

During business hours
Monday – Friday 7am – 5 pm (CET)

Phone: +49 (0) 8075 916-554
or +49 (0) 8075 916-0 (telephone switchboard)
Fax: +49 (0) 8075 916-591
E-Mail: service(at)somic.de

Outside business hours:


Fault report form
E-Mail: service(at)somic.de

 


 

 

Inspection and maintenance

Sophisticated technology needs to be serviced and maintained at regular intervals. Our experienced service technicians are here to help for the entire life of your SOMIC packaging machine – for maximum production reliability.

Inspection and maintenance

Wolfgang Maisch
Phone: +49 (0) 8075 916-412
E-Mail: w.maisch(at)somic.de

Fault report form

If you experience problems with your packaging machine, please return the completed fault report form – we are available around the clock, seven days a week!

And in a real emergency our experienced service technicians can provide on-site support within a very short space of time.

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